How to deal with negative online reviews

How to deal with negative online reviews

Even the most successful businesses struggle with negative feedback. If you are faced with negative reviews, it is important to take a step back and analyze the review without reacting immediately. Start by understanding what caused the negative review. Most often negative reviews are posted when a customer has a certain expectation that has not …

How to protect your company’s online reputation

How to protect your company’s online reputation

Article provided by Revdex.com A business is constantly changing and reinventing itself as it grows. However, poor business procedures are often the cause of negative online reviews. Negative reviews can change customer purchasing decisions as more customers trust online reviews. To protect a company‚Äôs online reputation, here are some key factors that will preserve and …